User-friendly operation is key – and the perfect mobile chat system will work as intuitively on your mobile device as it does on your desktop. That means you can download the app on nearly any device running these platforms and start using it right away. The best mobile chat apps work flawlessly with both iOS (Apple iPhone, iPad) and Android (Google) operating systems. When looking for the best mobile chat app to suit your needs, consider the following points as must-haves for both flexibility and ease of use: Cross Platform Operation They can initiate a chat if they have questions, or you can proactively chat with them to see if there’s anything you can help with. Being able to connect with them when and where they are, in a way that’s convenient for them is what separates you from your competition.Ī mobile chat app is simply an app that runs on your preferred mobile device (Android, iPad, iPhone, Kindle) and lets you chat live with your customers as they visit your website. With so many options to compare, users have more choices than ever. Today’s website visitors and customers expect a lot from the companies they do business with – and live chat is no exception.
